Aren’t we risky if we rent bicycles during quarantine?
Well, for us is a very sad time, because we love the personal interaction with people: advise which bicycle fits you best, recommend the nicest bicycle route. All this must happen now over distance 🙁
We are still convinced, that the bicycle is the best means of transport. We hope that the bicycle will gain even more popularity in the crisis: It’s not polluting, strengthens your health, and keeps safe distance. On the other hand we’re afraid that the car – the imagined “safe box”, which in fact is responsible for most traffic accidents and fatalities – will be the winner once more.
That’s the reason why even in this difficult time we want to support the possibility that everybody can get used to ride a bike.
Our experience during quarantine led to the following service rules and three safety levels
At the moment we work only by agreed time. Sometimes – if we know it well in advance – we inform about our office time in the social networks.
The easiest way is to call and ask: Tel. +37067412123
Email: firstname.lastname@example.org or use the contact form on our web page.
- We wear mask and safety cloves at work ;
- bicycle are disinfected after and before every use;
- most of service happens OUTSIDE in front of our office, keeping safe distance;
- the more we know about your desired bicycle (type and size) the better we can prepare and present your bicycles outside;
- we note your contacts also for the case that we have to contact you urgently.
1st safety level (common safety)
- You may enter by one (or as couple) in our office and choose your bicycle.
The bicycles will be carried outside and adjusted there;
- Clients who are not served right at that moment have to wait outside and keep safe distance;
- You may leave the deposit (50€ per bicycle / 100€ for Gravel bike or E-Bike) in cash
2nd safety level – advanced safety, less contact
- We agree on the desired bicycle in advance (type and size).
At your arrival your fitting bicycles wait for you outside;
- You may leave the deposit by bank card ;
- You only have to sign the rental contract;
3rd safety level – absolutely without personal contact
- Your desired bicycles wait for you outside. The bicycles were just disinfected
They are locked with a code.;
- All payments (deposit and rental) – in advance and totally without contact:
we take bank transfer, Revolut, Paysera or Paypal;
- After the formalities (Identification via the window, you sign and leave the contact without meeting us) we send you the code of the lock by SMS;
- After the return of the bicycles (in a good shape) we send the deposit back to you;
All points from the different safety levels can be freely combined – we already had all cases and are very flexible:)
Greetings from your Velo-City Vilnius family
Used bicycles for sale: www.velovilnius.lt/bikes4sale
Bicycle rental: www.rentabike.lt
Vilnius bike tours: www.vilniusbiketours.com
Vilnius bike map: www.velovilnius.lt/bikemap